3 answers that deliver effective marketing material

As a commercial copywriter my role is to write to persuade people to take action.  In order to do that I need to have essential information to get the message on target so I ask questions.  Over the years I’ve realised that certain questions make a BIG difference to the effectiveness of the creation of the right message and I thought I’d share these so you can write better marketing material too.

The reason that this blog is called ’3 answers’ and not ’3 questions’ is because it’s the answers that are important!

Question number 1:  Can you deliver your core message in 12 words or less?

If you can’t then people probably find it hard to get their heads around what it is you do exactly.   If you have to start explaining things in detail, some people will lose interest and you’ll lose potential customers.  Spend some time working hard to clarify your message in words everyone can understand.

Question number 2:  Do you have a clear idea of who your target audience are?

No matter what business you’re in the answer is not ‘Anyone’!  In order to get your message right you must know what your target audience want, if you have only a very vague idea of who they are, you’ll never be able to target them effectively.  This doesn’t mean you must only have one target audience – you could have several, but they all have different needs and the message for each audience will need to be focused on their specific set of needs.  That might mean several different messages – different websites or pages, and different marketing campaigns.

Question number 3:  Do you know what your target audience really wants?

Don’t guess, ask them – it’s an ideal opportunity to talk to your existing clients (and former clients) about what they like (liked) about your products or services.  A good reminder for them of how good you are and a great source of information about what exactly people buy you for.

The answers to these three questions will ensure your marketing is bang on target.
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Get your free reports, tips and information that will help you get your message across in writing in the Treasure Chest.

You can also find us on +44 (0) 1245 473296 or on Skype ‘lesleywriter’

Gathering tools from Twitter

The trouble with the internet is that there is so much information out there it can be difficult to decide where to start.  If you just type in a search word the deluge of information can send you running for cover!  So how do you find things out – and know that they’re good value and helpful?

I used to have a blog feed – but I simply couldn’t keep up with all the blogs that were generated and found that even blogs by people who I rate weren’t all the pearls of wisdom I needed to help me on my life journey.  Soon I stopped reading my blog feed – just too much to handle!

However, I have found that Twitter is a treasure trove.

Actually, I look at Twitter on Hootsuite as that allows me to get my Twitter feeds organised and I can see specific groups or keyword messages.  For the purposes of learning I tend to scan down the last 40-50 messages on the home feed and interact with those I find interesting.  This might be commenting, asking a question or reading a link.

Links to blogs, tools, videos and information sites can often be found in the tweets and, providing there is a short explanation of what the link is about, I often read 2-3 items during my Twitter scan.  I’ve learned some really useful stuff this way and bookmarked pages I want to revisit.

One word of caution – never click a link if there’s no indication of what it might be about – even if it’s from someone you know.  There’s a lot of account hijacking going on and this is a common way to do it.

Of course, this is not a one way street and I also use Twitter to share stuff I find useful.  We all have information sources that we rate and, today’s world works on the principle of sharing, so don’t be shy, get it out there for your followers to enjoy too.

Putting together a website

So many people contact a web designer as soon as they have decided to get themselves a website (or upgrade their existing site) – without having thought through what they want.  These are a few tips to getting your website right.

  1. Think about why you want a website – if you don’t know it’s going to be tough to get any website to work.  You’ll always have that ‘not quite what I wanted’ feeling.
  2. Work out what your typical customer wants to know or get.  Make sure you keep that in mind at all times.
  3. Decide what pages will present your message best – and, if you have several pages, how these might be arranged i.e. what’s on the menu and which pages are subpages from a main menu page.
  4. Choose titles for the menu tabs – remember to keep in mind your reader and don’t fall into the trap of using your industry language.
  5. Decide what you want people to do when they’ve scanned each page.  Ensure you include a request to do that at the end of the page in the copy.
  6. Consider the images you want to have on your site and find good quality visuals.  If you use stock photos be sure that you get an image that actually helps you to make your point for the page on which it appears.  Don’t use images for the sake of having a picture – it can do more harm than good!
Now you’re ready to brief your designer with something that they can really get their teeth into.  Don’t forget to advise them if you have any colour preferences or elements you want to include.  If you do your homework you’ll get a website that you are proud of and that works hard for your business.
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Get your free reports, tips and information that will help you get your message across in writing in the Treasure Chest.

You can also find us on +44 (0) 1245 473296 or on Skype ‘lesleywriter’