Do you know too much?

There’s one subject that we can all be guaranteed to know about in great detail – ourselves!  If you’re a business owner then the extension to that is your business – you know everything there is to know about it, especially if you started it from scratch.

You’d think that knowing the details would make writing about a subject comparitively easy, but my experience is that simply isn’t true.  When you know everything it’s really difficult to choose what your target reader wants to know – and be ruthless about the rest.

Anyone with a business is usually bursting with passion about their subject and most of us are justifiably proud of our achievements in life.  The problem is that, as a reader of your material, I probably don’t want to know the detail.   Be honest, when you go to a website do you want to know exactly how the company carries out its operations?  No, I thought not!

When you’re proud of your business or your achievements and you enter awards – be careful what you write in response to their questions.  Every time you put a full stop go back and read the question – does the sentence you’ve just written answer the question?  If not, delete it.  It’s tough, but more people don’t achieve well-deserved awards simply because they haven’t answered the questions that were asked.

So, do you know too much – and does that mean your website and marketing material need some editing?

3 answers that deliver effective marketing material

As a commercial copywriter my role is to write to persuade people to take action.  In order to do that I need to have essential information to get the message on target so I ask questions.  Over the years I’ve realised that certain questions make a BIG difference to the effectiveness of the creation of the right message and I thought I’d share these so you can write better marketing material too.

The reason that this blog is called ’3 answers’ and not ’3 questions’ is because it’s the answers that are important!

Question number 1:  Can you deliver your core message in 12 words or less?

If you can’t then people probably find it hard to get their heads around what it is you do exactly.   If you have to start explaining things in detail, some people will lose interest and you’ll lose potential customers.  Spend some time working hard to clarify your message in words everyone can understand.

Question number 2:  Do you have a clear idea of who your target audience are?

No matter what business you’re in the answer is not ‘Anyone’!  In order to get your message right you must know what your target audience want, if you have only a very vague idea of who they are, you’ll never be able to target them effectively.  This doesn’t mean you must only have one target audience – you could have several, but they all have different needs and the message for each audience will need to be focused on their specific set of needs.  That might mean several different messages – different websites or pages, and different marketing campaigns.

Question number 3:  Do you know what your target audience really wants?

Don’t guess, ask them – it’s an ideal opportunity to talk to your existing clients (and former clients) about what they like (liked) about your products or services.  A good reminder for them of how good you are and a great source of information about what exactly people buy you for.

The answers to these three questions will ensure your marketing is bang on target.
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Putting energy into your writing

We all know that it’s important to stay in a good state of mind if we want to achieve anything, but have you considered how much your current mindset affects your written material?

If you’re planning to sit down and write anything for your business – whether it’s web copy, a marketing flyer or a sales letter – the results you get will reflect the state of mind you were in when you wrote it.

I don’t know about you, but I want people to relate to what I’m saying (in writing) and to feel good about it.  If I’m tired, gloomy, bored, distracted, stressed or worried the copy I write isn’t going to cut it.  If I am feeling good, enthusiastic, happy and things are going well my copy will reflect that and will be more upbeat, stronger and have more energy and life to it.

Does this mean that I’m permanently on a high?  No, I’m human!  It does mean that I work at attitude management and aim to generate positive ‘vibes’ when I’m writing.  The big plus for me is that I love what I do – if you hate writing, get someone else to do it, it will show in the results your written material generates.

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Visit the Treasure Chest for lots of tips and helpful ‘how to’ documents.  For help with your commercial copywriting just give me a call on 01245 473296.